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FAQ

Do hygiene items or donation kits expire?

January 7, 2026

Most hygiene items have a 12–24 month shelf life, depending on the product. Store items in a cool, dry place and avoid extreme heat or freezing to maintain quality. Read More

What if I need items or donation kits quickly for an urgent project or emergency?

January 7, 2026

Many popular items and donation kits can ship quickly. If you’re working with a tight deadline, contact us at info@bargainsgroup.com or 1-877-868-5655 and tell us your timeline. We’ll recommend the fastest available options. Read More

Do I need nonprofit credentials to order from The Bargains Group?

January 7, 2026

 No. Anyone can order from us—schools, workplaces, community groups, volunteers, and nonprofits. Wholesale pricing is available to everyone. Read More

How do I seek employment with The Bargains Group?

March 2, 2017

We’re always looking for outstanding people! Email us your resume and tell us why we should hire you. Read More

Where is The Bargains Group located and can I visit?

March 2, 2017

Absolutely! Just give us a call and we’d be happy to arrange a time for you to visit. We are located in the Dufferin and Lawrence area of Toronto. Please click here for a map to our location. Read More

What is your return policy?

March 2, 2017

We rarely have returns because we always make sure you know exactly what you are getting. There are no surprises at The Bargains Group because we stand behind our products 150%. If there is ever a problem with any of merchandise please call us right away and we will be happy to take care of […] Read More

What are the payment terms?

March 2, 2017

All prices quoted are in Canadian dollars, plus applicable taxes. If you are a new client our terms are COD until credit has been established. We also accept Visa, Mastercard, e-transfer, certified cheque, money orders and cash (of course!). But please, don’t send cash in the mail! Read More

Are there any limits/minimums on the size of my order?

March 2, 2017

We do not require a minimum dollar amount or multiple-case order. All products are sold in case quantities, and you can place an order starting with just one case. Case sizes vary by product, and each product page lists the number of units included in one case. If you’re unsure how a specific item is […] Read More

Do I pay tax?

March 2, 2017

Yes. All provincial and federal tax rules apply and all tax rates are set according to the shipping destination. We are happy to give you a tax exemption status with the appropriate paperwork. Read More

My order hasn’t arrived yet. How can I track its status?

March 2, 2017

Just give us a call and we’d be happy to do it for you! Read More

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